Effective Date: December 14, 2024

This Privacy Policy describes how heyops.study (“heyops,” “we,” “us,” or “our”) collects, uses, and discloses your information when you use our e-learning platform (the “Platform”).

Information We Collect

We collect several types of information from and about users of our Platform:

Personal Information: This includes information that can be used to identify you, such as your name, email address, phone number, username, and password.

Course Information: This includes information about the courses you take on our Platform, such as the course title, instructor, and your progress in the course.

Usage Data: This includes information about how you use our Platform, such as the pages you visit, the features you use, and the time you spend on the Platform.

Device Information: This includes information about the device you use to access the Platform, such as the device type, operating system, IP address, and browser type.

How We Collect Information

We collect information from you in a variety of ways, including:

When you create an account: We collect your personal information when you create an account on our Platform.

When you enroll in a course: We collect information about the courses you enroll in, your progress in the course, and your interactions with the course content.

When you use the Platform: We collect usage data about how you use the Platform.

From third-party sources: We may collect information about you from third-party sources, such as social media platforms, if you choose to connect your account to a third-party service.

How We Use Your Information

We use your information to:

* Provide and improve the Platform

* Deliver the courses you enroll in

* Communicate with you about your account and the Platform

* Personalize your experience on the Platform

* Send you marketing communications (with your consent)

* Analyze how the Platform is used

* Comply with legal obligations

Sharing Your Information

We may share your information with third-party service providers who help us operate the Platform, such as payment processors, content delivery networks, and analytics providers. We will only share your information with third-party service providers who have agreed to comply with our privacy standards.

We may also share your information if we are required to do so by law, or if we believe it is necessary to protect the rights, property, or safety of ourselves or others.

Your Choices

You have a number of choices regarding your information:

* You can access and update your personal information in your account settings.

* You can unsubscribe from marketing communications by clicking on the “unsubscribe” link in any marketing email you receive from us.

* You can delete your account by contacting us.

Data Security

We take reasonable steps to protect your information from unauthorized access, disclosure, alteration, or destruction. However, no internet transmission or electronic storage is ever completely secure. We cannot guarantee the security of your information.

Children’s Privacy

Our Platform is not directed to children under the age of 13. We do not knowingly collect personal information from children under the age of 13. If you are a parent or guardian and you believe that your child has provided us with personal information, please contact us.

International Transfers

Your information may be transferred to, stored, and processed in countries other than your own, where data protection laws may be different from those in your country.

Changes to this Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on our Platform.

Contact Us

If you have any questions about this Privacy Policy, please contact us at enquiry@heyops.study